Mr Pets Reviews

4.9 Rating 3,915 Reviews
100 %
of reviewers recommend Mr Pets
4.9
Based on 3,915 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Mr Pets Reviews
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Email:

customerservices@mrpets.co.uk

Location:

23 voltri street, ,
3192

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Bought 2 moser hair cutting machines. Wormed out after 2 min. Birned dog. They said it is ok. Payed 440 eur for froad. Otherwise most expencive pet shop.
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Posted 7 months ago
I got pet ferret ant it die after one week 😭😭😭
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Posted 2 years ago
The amount you charged for alcohol hand gel during the first wave of COVID last year was extortionate.
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Posted 2 years ago
I went to do a return and because I was over the 45 days(62 days) they wouldn’t do the return. All other business because of COVID have extend their return policy. I was shopping a least twice a week and and spent over $2000 over the past 3 months but now I will NEVER shop at your establishment.
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Posted 2 years ago
Brilliant service, goods arrived promptly glad to support our local businesses. Thank you .
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Posted 3 years ago
Hi - many thanks for my order. How do I get a VAT receipt? Is there a contact number/e-mail that will actually reply to my requests? Andrew
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Posted 3 years ago
We recently placed an order during the lockdown and unfortunately our original shipment was lost in the post. The team at Mr Pets are good people and could not have been more helpful and apologetic. Within 72 hours not only had we received what we ordered but they even threw in an extra free bottle of the product we ordered to apologise. I would have no hesitation ordering from them again.
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Posted 3 years ago
I had to return a product as when it arrived I realised it did not meet my requirements. I sent an email explaining the circumstances and the company refunded my payment in full. I was very happy with the outcome, and thankful for the company being so understanding. Would recommend this company.
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Posted 3 years ago
Absolute pleasure to deal with. Order arrived very quick. Thank you
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Posted 3 years ago
Great service and a very quick to arrive at our door
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Posted 3 years ago
Excellent service, good prices, speedy delivery.
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Posted 3 years ago
Zidac Antibacterial Gel - Great product and arrived in a matter of days.
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Posted 3 years ago
I have used this company many times , excellent service and delivery
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Posted 3 years ago
Great service guys and thank you for keeping us all safe with your hand sanitiser x Olly williams- loyal client!
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Posted 3 years ago
Clear website and responsive to queries
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Posted 3 years ago
Good transaction. Goods received promptly.
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Posted 3 years ago
quick and efficient
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Posted 3 years ago
Easy to navigate website, pricing clear, great quality product and swift service communicated well.
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Posted 3 years ago
Prompt efficient service
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Posted 3 years ago
Ordered one day - dispatched same day - arrive 2 days later. Couldn't fault - nothing more to say
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Posted 3 years ago
Mr Pets is rated 4.9 based on 3,915 reviews